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FAQs

  • Enjoy a 50-minute Reformer Pilates class, guided by our highly trained Coaches. We offer a small changing room, lockers, and a drinking water fountain, but no showers.

  • Yes - it is! As a new studio, and with this type of workout being fairly new to Cologne, we adapt the level of all our classes to suit everyone. We’re here to grow together! If you’re ready to move with us, you’ll feel stronger and more confident on the Reformer after each session.

    We have created the “REFORMA Intro Class” for absolute beginners. If you already have some fitness experience and a good sense of your body, you can jump straight into our “Full Body” classes, which are suitable for all levels.

    Our “Full Body Pro” class is for those who are familiar with the device and want to challenge themselves.

  • Yes, for safety reasons it is mandatory to wear grip socks while working out on the Reformer. You can bring your own, or buy some at the studio.

  • Please bring your grip socks, something to drink (you can refill your water bottle), and of course, wear your favorite sportswear. If you forget your grip socks, you can purchase a pair at our studio.

  • Please arrive 10-15 minutes before the workout. Make sure to be there at least 5 minutes before class begins, so you have time to change and we can start on time.

  • Our doors are locked once the class has started. For safety reasons, our trainers can’t accept latecomers.

  • Go to our website and navigate to the class schedule, then click on the corresponding class. You will be redirected to the login page. In your profile, you’ll find the “Verlauf” section, where all your past and upcoming bookings are displayed. You can cancel a class by clicking the “X” next to the course.

    Please keep in mind: Our free cancellation policy is up to 12 hours before your scheduled class.

  • Using our credits, you can join the waitlist for any class. Once on the waitlist, your credit for that class will be reserved. Positions on the waitlist are assigned on a first-come, first-served basis.

     

    Important: You can be automatically added to the class up to 2 hours before it starts. If your plans change and you no longer wish to join, please remove yourself from the waitlist. Your credit will be refunded to your profile, even if you leave the waitlist less than 12 hours before the class begins. However, our standard 12-hour cancellation policy still applies to confirmed bookings.

  • Certainly! With your USC L membership, you can use your Plus check-ins to book with us.

  • Absolutely! To book a private class, please email us at: hello@reforma-club.com.

    Include the number of participants (up to 14) and your preferred time slot to help us accommodate your request.

  • Yes, we do. If you’re interested in Personal Training or Small Group Training (2-4 people), feel free to email us at: hello@reforma-club.com.

  • Most of our classes are taught in German, but our Coach Evaldo teaches in English. Since we welcome non-German speakers, please do not hesitate to contact us if your German is not fluent. The team will be happy to help you.

  • Once you have your doctor’s approval, please reach out to us at the studio to discuss participation in our classes.

  • Vouchers can only be purchased online.


    Click on “Gift / Voucher” in the menu on our website and select the desired package. You can then enter the personal details (From, To, personal message, recipient’s email address). The voucher will be delivered to the recipient at your chosen date and time. The recipient does not need a profile with us yet and can create one upon receiving the email.

     

    IMPORTANT: Please do not send the voucher to yourself, as the credit will then be applied to your account and cannot be redeemed by the intended recipient.

  • No, that is not possible. Each person needs their own account to book a spot.

  • Every day, a new day is released online, available for booking two weeks ahead.

  • Our opening hours are aligned with our course times (+/- 15 minutes).

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